Thunderbird Support over at GetSatisfaction

Over the past years, I have increasingly been inundated by users of Thunderbird asking for help and support. While I usually try my best and help, it is rising so quickly that I am unable to respond as well as I would like, coupled with ever-increasing levels of work at school. Recently, I have been directing users to GetSatisfaction, where there has been a great community of users helping each other, and where Thunderbird QA and Support folks frequent.

Additionally, if you have been using Thunderbird for a period of time (either a matter of months or years) and would like to be able to help others out, I suggest you sign up for an account there to help out. This way, everybody can see one another’s responses and who knows, one response may be the answer someone is looking for! (Thanks Wayne – wsmwk – for suggesting this)